“The key divi­sion between cat­e­gories for general-purpose print­ers, then, is between office print­ers, home print­ers, and print­ers that can serve as home print­ers, SoHo (small office or home office) print­ers, or both. For each of those, we have sep­a­rate cat­e­gories for single-function and mul­ti­func­tion print­ers (MFPs or AIOs), and for office print­ers, we have sep­a­rate cat­e­gories for mono­chrome and color.”

“In a post I wrote called the A-Z of social media for brands I decided that P stands for Pol­icy. Im not one for too many rules and reg­u­la­tions, but it is a good idea to define some clear guide­lines to help staff (espe­cially novices) to do the right thing.

So let’s take a look at some real world social media poli­cies and guide­lines as used by com­pa­nies. Zap­pos does a great job of sum­ming it up in seven words, but the detail is also impor­tant and there are some fine sug­ges­tions here…”

“Get­ting peo­ple to inter­act with oth­ers and upload con­tent to a community-driven site enough may sound easy, but engage­ment doesn’t hap­pen auto­mat­i­cally. It takes time and work, and much of the right for­mula is deduced through trial and error.

Here are 10 tips for increas­ing user engage­ment that work for news com­mu­nity web sites, but can apply to all types of online user-engagement communities.”