July 12, 2009

Innovation at DOK

Shanachies Erik, Jaap, and Geert talk about the DOK Library

Jaap is the “head of inno­va­tion” at DOK — love that title

DOK = Library Con­cept Center

video of library man­ager Eppo tour­ing DOK
– showed Blue­tooth down­load sta­tion
– music pods
– video games (“The library can’t be with­out games.”)

it’s all about peo­ple — share the sto­ries to tell and make the stories

DOK sits on one side of “cul­ture square” — they named it that because they’re across from a movie and the­ater
there’s a lot of color in DOK because they believe this is impor­tant to lift peo­ple up, help moti­vate them to share their sto­ries
the staff offices on the top floor are totally open — not just open source, but open access to staff :)
have a “read­ing café” with the mag­a­zines
they put the timely read­ing mate­ri­als right near the food and coffee/café
the build­ing is a con­verted super­mar­ket — it’s con­crete but made attractive

the book­shelves don’t have a top shelf, so they seem more open
not col­lect­ing dust
shelf along the bot­tom to dis­play the books but can also use it to step up and reach the top shelf
Geert does the sig­nage — it’s attrac­tive and uses every­day lan­guage
the library has a very lux­u­ri­ous look but the book­cases are made of NDF (?)
spend the money on ser­vices, rather than book­cases
the children’s col­lec­tion is on book­shelves that are on wheels, so mov­able; allows them to move the col­lec­tion for pro­gram­ming
all of the children’s book­shelves are green so easy to iden­tify
the kids can stand on the book­shelves and it’s okay
one sign in the adult col­lec­tion uses an image from Psy­cho :-p

their elec­tronic sig­nage runs on Nin­tendo Wiis because it’s cheap! :)
cost about a quar­ter of the price, plus can use the Wiis for game tournaments

the floor has a rub­ber tex­ture so playful

an area where peo­ple can learn lan­guages
it’s a quiet area and an open study room

snoic chairs (music pods)
an enrich­ing expe­ri­ence that goes beyond just lend­ing out CDs
can sit in the chairs and lis­ten to music that only you hear
the touch­screens are hooked up to the library’s net­work, so can watch movies

the “romance room” is com­pletely red
kids like to come study in this room and use the library’s wifi

they dim the lights to make peo­ple look bet­ter (rather than harsh, bright lights)

peo­ple can take food and drink from the café any­where in the building

offer an art col­lec­tion for check­out, with paint­ings out for dis­play
have a cat­a­log online where res­i­dents can reserve paintings

projects they’re work­ing on now:
started a new “sci­ence and inno­va­tion” depart­ment to look at dif­fer­ent ways to bring peo­ple together around data

1. hacked a Microsoft Sur­face table
worked with Tech­ni­cal Uni­ver­sity in Delft
devel­oped two appli­ca­tions for it, one of which is fin­ished
sec­ond one, still work­ing on, will be a news quiz — users will work together using the table
brings peo­ple together around top­ics of interest

first appli­ca­tion uses spe­cial bar­codes on the library card
put your card on the table and it reads your address, shows you his­tor­i­cal images for your address
totally freak­ing cool video of how this works, nar­rated by the stu­dent who devel­oped the software

can also use a map appli­ca­tion to find images from any street
also includes video
can sort images

because the table can detect objects, it can detect shapes, so there’s a ring you can place on top that acts as a magnifier

2. DOK Agora “Sto­ry­board of your life“
works with mate­r­ial from the Delft Archive
idea is to get peo­ple to share their sto­ries
a col­lec­tion of sto­ry­telling tools for peo­ple vis­it­ing the library
let you see, hear, and watch other peo­ples’ sto­ries, as well as tell your own
includes maps, paint­ings, etc.
the library is a col­lec­tion of sto­ries and cul­ture — how can we get the community’s sto­ries into the library?

huge screen with small sto­ries on it that you can make larger
national archive, local archive
they pick a story, scan their library pass, the story is linked to it, go down one level to the sto­ry­telling area
this is where any­one in the com­mu­nity can add a pic­ture, audio, video, etc. to the archive
when the archive has grown, they have a launch party for it (for spe­cific topics)

Be Socia­ble, Share!

4:14 pm Comments (8)


  1. The acronym was MDF, a cheap wood fibre prod­uct, http://en.wikipedia.org/wiki/Medium-Density_Fibreboard

    Comment by Etienne Posthumus — July 13, 2009 @ 12:31 am

  2. NDF (?) is prob­a­bly MDF (http://en.wikipedia.org/wiki/Medium-density_fibreboard)

    Comment by Marc Loman — July 13, 2009 @ 3:59 am

  3. I want to marry that hacked microsoft table. For seri­ous it was the most beau­ti­ful thing I’ve seen all weekend.

    Comment by leah — July 13, 2009 @ 8:32 am

  4. The most amaz­ing thing I’ve seen! Very sim­i­lar to my the­sis research work with RFID and blue­tooth, but prob­a­bly eas­ier and using less tech­nol­ogy to access the data­base! Have to add some more to the research now! As we know, tech­nol­ogy, when it works is a bless­ing, but when it glitches it is cursed! Great to meet you at ALA Jenny, I hope to see you again with a work­ing model of my ideas!

    Comment by Kent Barnard — July 19, 2009 @ 7:10 am

  5. Nice overview of one of the most inspir­ing libraries out there. Would love to see pics.

    Comment by Erica Jesonis — July 20, 2009 @ 11:13 am

  6. I didn’t know libraries like this existed!! As a law stu­dent, all I’ve ever expe­ri­ence are the plain bor­ing end­less and life­less rows of books that line my school’s library and study rooms.

    Comment by Troy — July 20, 2009 @ 4:48 pm

  7. Thanks, every­one. I think my favorite things about the Shanachies, besides the guys them­selves, is their atti­tude, which is all too rare in our pro­fes­sion. They come up with the ideas first, com­pletely free of the lim­i­ta­tions that might be imposed on them. They truly believe any­thing is pos­si­ble, a qual­ity I’d love to have.

    Erica, I was lucky enough to visit DOK in 2008, and you can see my pic­tures of it at http://www.flickr.com/photos/shifted/sets/72157604142377648/. DOK has its own Flickrstream at http://www.flickr.com/photos/39841872@N00/, which shows a lot more of the human inter­ac­tion they have with their community.

    That last point is an impor­tant one, because one of the things that didn’t come through in their pre­sen­ta­tion at ala2009 was that the Library was about to go under a few years ago. It was on the brink of dis­ap­pear­ing alto­gether, neglected and unused. But the changes and inno­va­tions the staff have made com­pletely turned things around, and now usage and sup­port is sky­rock­et­ing. It’s truly a won­der­ful model.

    Comment by Jenny Levine — July 22, 2009 @ 5:47 am

  8. […] DOK 相關報導: The Shifted Librar­ian - Inno­va­tion at DOK […]

    Pingback by Library Views 圖書館觀點 » Microsoft Surface 在圖書館的應用 — July 28, 2009 @ 4:58 pm

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