Comments on: Banking 2.0

By: jenny

jenny — Wed, 12 Nov 2008 01:33:42 +0000

It’s big ol’ Chase Bank, Nicole. That’s great that your bank has done this for years (lucky you), and I’m glad to hear Koha is implementing email reminders *before* the item is due (yay!).

By: Nicole Engard

Nicole Engard — Wed, 12 Nov 2008 00:49:07 +0000

What bank is this? I’ve been able to do this for years at my PNC ATM — no envelopes needed

I do agree — I’d like early reminders about library books — I know we’re working on a feature like that for Koha.

By: jenny

jenny — Tue, 11 Nov 2008 01:41:47 +0000

Good point, Marlyn!

I’m with you on that one, Tom M. Drives. Me. Nuts.

Tom C., the library in the last town where I lived experimented with Sunday hours from 4-8pm, instead of the more traditional 12-4pm. It was a big hit, and it still continues today. I think libraries need to adapt to the rhythms of today’s users as much as possible, rather than expecting them to adapt to us. It won’t be easy, especially in the current economic climate, but experimentation is important.

By: Tom Cole

Tom Cole — Mon, 10 Nov 2008 23:58:49 +0000

A small thing to make our services more convenient. How about opening earlier than 9 AM? My library system is offering employees the chance to do their forty hour weeks as four ten-hour days. Surely more people will be starting shifts earlier than usual. Would anyone come?

By: Tom Morris

Tom Morris — Mon, 10 Nov 2008 23:40:03 +0000

Well, my current one is e-mailed return reminders. All the libraries I’m a member of have decided that the best policy is to wait until after the book is due back and then e-mail the reminder. It’d be far more useful to e-mail it a few days before it’s due back. E-mailing it after it’s due back makes it seem as if the library only cares about collecting the fine rather than helping the customer return their items on time so other patrons can use them.

By: Marlyn

Marlyn — Mon, 10 Nov 2008 22:34:51 +0000

And using less paper = more environmentally friendly!