April 25, 2008

Talk about Going Where Your Users Are

The Ask Cart with the Library Dude

The ASK cart (actual hot­dog cart) is a mobile library ser­vice offered by the Thun Library to pro­vide ref­er­ence assis­tance. Designed as a sim­ple, effec­tive and fun approach to fac­ulty and stu­dent out­reach, the Library Dude aka Bil­lie Walker and other librar­i­ans offer on-the-spot infor­ma­tion and/or ref­er­ence assis­tance outdoors.

Equipped with wire­less lap­top and var­i­ous good­ies (high­lighters, candy, etc.) the librar­i­ans at Berks are increas­ing vis­i­bil­ity and aware­ness of ref­er­ence ser­vice (one-on-one con­sul­ta­tions, spe­cial­ized data­bases, etc.) and library resources (pod­cast, best­sellers, etc). So when you see the ASK cart please give a shout-out to the Library Dude!” [via Sarah Miller on Facebook]

Penn State's "Ask Cart with the Library Dude"

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6:28 am Comments (9)


  1. […] Talk about Going Where Your Users Are (tags: netbib) […]

    Pingback by links for 2008-04-26 « Nur mein Standpunkt — April 26, 2008 @ 6:36 am

  2. Now that’s what I call rov­ing reference!

    Comment by Cathy Ferguson — April 26, 2008 @ 1:49 pm

  3. Now that is a cool idea! Does any­one know if the cart is get­ting much use from patrons?

    –Talk­ing Books Librar­ian

    Comment by Talking Books Librarian — April 28, 2008 @ 9:24 am

  4. Wow! Now I really like that idea. It cer­tainly has that stop and take a look feel to it. I can see how many would walk right up to the stand if only to see what is going on and to check it out. Per­fect hook! You get them there and well since they are there ask a ques­tion and get a treat! :)

    The Library where I work at has some­thing sim­i­lar, though not as nearly as fun as that (sorry boss). We call our ser­vice “Librar­i­ans on the Loose,” where we move around cam­pus with a lap­top and go where the stu­dents are (com­plete with a table cover with our name on it, in addi­tion to the fun stuff — candy, pens, pen­cils, erasers, etc). Unfor­tu­nately, we are bound by where we can find a table to sit at, as well as wire­less access. That par­tic­u­lar mobile ser­vice def­i­nitely does have that appeal and draw that other libraries should take notice and con­sider using for its’ pos­si­bil­i­ties in bring­ing not only notice to what ser­vices the library has to offer but not let­ting our­selves be bound to a spe­cific build­ing all the time. Mar­velous idea!

    Comment by Teresa — May 1, 2008 @ 10:42 am

  5. Great idea! Where did you get your cart — we are think­ing of hav­ing our own rov­ing ref­er­ence ser­vice as well. Thanks.

    Comment by Kristine Tardiff — May 2, 2008 @ 4:54 pm

  6. Can I get mus­tard and Kipling?

    Comment by steveballmer — May 2, 2008 @ 7:02 pm

  7. Kris­tine, I was just high­light­ing Penn State’s ser­vice, so you’d have to con­tact them to ask for details.

    Teresa — your ser­vice sounds pretty good, too!


    Comment by jenny — May 3, 2008 @ 3:44 pm

  8. This is a fan­tas­tic ref­er­ence out­reach idea. I sus­pect this ref­er­ence con­ces­sion stand would work beau­ti­fully in small col­leges or small pub­lic libraries. How­ever, I assume that wire­less inter­net would be a bar­rier to imple­men­ta­tion. I won­der how this would work with­out the inter­net or if it is even possible?

    Very funny com­ment, Steve. I pre­fer my Kipling with onions. ;)

    Thanks for the post. Very interesting.

    Comment by Melissa — May 5, 2008 @ 7:00 pm

  9. […] The Shifted Librar­ian 那裡看到美國 Penn­syl­va­nia State Uni­ver­sity 的 Thun Library 推出一個名叫 ASK cart […]

    Pingback by Library Views 圖書館觀點 » 行動參考服務車 — October 1, 2008 @ 11:00 pm

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