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	<title>Comments on: Undeadening the Dead Ends</title>
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	<link>http://theshiftedlibrarian.com/archives/2008/02/01/undeadening-the-dead-ends.html</link>
	<description>shifting libraries at the speed of byte</description>
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		<title>By: IM Option in Online Catalog &#171; Library Technology in Texas</title>
		<link>http://theshiftedlibrarian.com/archives/2008/02/01/undeadening-the-dead-ends.html/comment-page-1#comment-2583</link>
		<dc:creator>IM Option in Online Catalog &#171; Library Technology in Texas</dc:creator>
		<pubDate>Sat, 29 Mar 2008 02:44:35 +0000</pubDate>
		<guid isPermaLink="false">http://theshiftedlibrarian.com/archives/2008/02/01/undeadening-the-dead-ends.html#comment-2583</guid>
		<description>[...] Option in Online&#160;Catalog   Jenny Levine at The Shifted Librarian posted about libraries that are starting to use instant messaging within their catalogs.  When the patron is struck, it can provide an option to work with a real person.  The Meebo Me [...]</description>
		<content:encoded><![CDATA[<p>[…] Option in Online Catalog   Jenny Levine at The Shifted Librarian posted about libraries that are starting to use instant messaging within their catalogs.  When the patron is struck, it can provide an option to work with a real person.  The Meebo Me […]</p>
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		<title>By: News &#187; More Undead Ends</title>
		<link>http://theshiftedlibrarian.com/archives/2008/02/01/undeadening-the-dead-ends.html/comment-page-1#comment-1956</link>
		<dc:creator>News &#187; More Undead Ends</dc:creator>
		<pubDate>Sat, 23 Feb 2008 05:41:20 +0000</pubDate>
		<guid isPermaLink="false">http://theshiftedlibrarian.com/archives/2008/02/01/undeadening-the-dead-ends.html#comment-1956</guid>
		<description>[...] response to my post about IM widgets at dead ends, Brian Herzog offers a great example of using a greasemonkey script to provide an email door out of [...]</description>
		<content:encoded><![CDATA[<p>[…] response to my post about IM widgets at dead ends, Brian Herzog offers a great example of using a greasemonkey script to provide an email door out of […]</p>
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		<title>By: The Shifted Librarian &#187; More Undead Ends</title>
		<link>http://theshiftedlibrarian.com/archives/2008/02/01/undeadening-the-dead-ends.html/comment-page-1#comment-1749</link>
		<dc:creator>The Shifted Librarian &#187; More Undead Ends</dc:creator>
		<pubDate>Tue, 12 Feb 2008 12:42:03 +0000</pubDate>
		<guid isPermaLink="false">http://theshiftedlibrarian.com/archives/2008/02/01/undeadening-the-dead-ends.html#comment-1749</guid>
		<description>[...] response to my post about IM widgets at dead ends, Brian Herzog offers a great example of using a greasemonkey script to provide an email door out of [...]</description>
		<content:encoded><![CDATA[<p>[…] response to my post about IM widgets at dead ends, Brian Herzog offers a great example of using a greasemonkey script to provide an email door out of […]</p>
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		<title>By: Mike Gorrell</title>
		<link>http://theshiftedlibrarian.com/archives/2008/02/01/undeadening-the-dead-ends.html/comment-page-1#comment-1617</link>
		<dc:creator>Mike Gorrell</dc:creator>
		<pubDate>Tue, 05 Feb 2008 13:21:58 +0000</pubDate>
		<guid isPermaLink="false">http://theshiftedlibrarian.com/archives/2008/02/01/undeadening-the-dead-ends.html#comment-1617</guid>
		<description>We have several places that could work to help the &#039;dead end&#039; situation in EBSCOhost: We allow libraries to &lt;a href=&quot;http://support.ebsco.com/knowledge_base/detail.php?id=1000&quot; rel=&quot;nofollow&quot;&gt;&#039;brand&#039;&lt;/a&gt; basically every page.  We also have an &lt;a href=&quot;http://support.epnet.com/knowledge_base/detail.php?id=3501
&quot;&gt;&#039;Ask-A-Librarian&#039;&lt;/a&gt; feature that could be helpful...

What we don&#039;t do, though, is to allow Libraries to customize the &quot;No Results found&quot; message.  We&#039;ll consider how we can combine these capabilities... thanks for the idea Jenny!

-mdg</description>
		<content:encoded><![CDATA[<p>We have several places that could work to help the ‘dead end’ situation in EBSCOhost: We allow libraries to <a href="http://support.ebsco.com/knowledge_base/detail.php?id=1000" rel="nofollow">‘brand’</a> basically every page.  We also have an <a href="http://support.epnet.com/knowledge_base/detail.php?id=3501<br />
">‘Ask-A-Librarian’</a> feature that could be helpful…</p>
<p>What we don’t do, though, is to allow Libraries to customize the “No Results found” message.  We’ll consider how we can combine these capabilities… thanks for the idea Jenny!</p>
<p>–mdg</p>
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		<title>By: Gartenmoebel</title>
		<link>http://theshiftedlibrarian.com/archives/2008/02/01/undeadening-the-dead-ends.html/comment-page-1#comment-1588</link>
		<dc:creator>Gartenmoebel</dc:creator>
		<pubDate>Sun, 03 Feb 2008 16:36:56 +0000</pubDate>
		<guid isPermaLink="false">http://theshiftedlibrarian.com/archives/2008/02/01/undeadening-the-dead-ends.html#comment-1588</guid>
		<description>I heard aof this the first time but it is really real</description>
		<content:encoded><![CDATA[<p>I heard aof this the first time but it is really real</p>
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		<title>By: Leah</title>
		<link>http://theshiftedlibrarian.com/archives/2008/02/01/undeadening-the-dead-ends.html/comment-page-1#comment-1587</link>
		<dc:creator>Leah</dc:creator>
		<pubDate>Sun, 03 Feb 2008 15:31:20 +0000</pubDate>
		<guid isPermaLink="false">http://theshiftedlibrarian.com/archives/2008/02/01/undeadening-the-dead-ends.html#comment-1587</guid>
		<description>This is the first time I have heard of this.  How insanely cool!!</description>
		<content:encoded><![CDATA[<p>This is the first time I have heard of this.  How insanely cool!!</p>
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		<title>By: herzogbr</title>
		<link>http://theshiftedlibrarian.com/archives/2008/02/01/undeadening-the-dead-ends.html/comment-page-1#comment-1575</link>
		<dc:creator>herzogbr</dc:creator>
		<pubDate>Sat, 02 Feb 2008 18:50:10 +0000</pubDate>
		<guid isPermaLink="false">http://theshiftedlibrarian.com/archives/2008/02/01/undeadening-the-dead-ends.html#comment-1575</guid>
		<description>Here&#039;s my attempted at undeading our dead-end pages.  Our &lt;a href=&quot;http://www.chelmsfordlibrary.org/notfound&quot; rel=&quot;nofollow&quot;&gt;website 404 page&lt;/a&gt; was easy, since we have complete control over that.  But &lt;a href=&quot;http://www.chelmsfordlibrary.org&quot; rel=&quot;nofollow&quot;&gt;my library&lt;/a&gt;&#039;s &lt;a href=&quot;http://catalog.mvlc.org/ipac20/ipac.jsp?profile=mcd&quot; rel=&quot;nofollow&quot;&gt;catalog&lt;/a&gt; &quot;not found&quot; page was more challenging, since we&#039;re part of a consortium and change is a slow and often fruitless process.  So, I took the greasemonkey route and embedded an &quot;email a librarian&quot; form (no IM for us) as well as a login to search the state-wide catalog beyond our consortium.  This screencapture shows &lt;a href=&quot;http://www.flickr.com/photos/herzogbr/2236558751/&quot; rel=&quot;nofollow&quot;&gt;what it looks like&lt;/a&gt;, and so is the &lt;a href=&quot;http://www.chelmsfordlibrary.org/reference/test/mvlcnoresults.user.js&quot; rel=&quot;nofollow&quot;&gt;greasemonkey script&lt;/a&gt; for anyone interested.</description>
		<content:encoded><![CDATA[<p>Here’s my attempted at undeading our dead-end pages.  Our <a href="http://www.chelmsfordlibrary.org/notfound" rel="nofollow">website 404 page</a> was easy, since we have complete control over that.  But <a href="http://www.chelmsfordlibrary.org" rel="nofollow">my library</a>’s <a href="http://catalog.mvlc.org/ipac20/ipac.jsp?profile=mcd" rel="nofollow">catalog</a> “not found” page was more challenging, since we’re part of a consortium and change is a slow and often fruitless process.  So, I took the greasemonkey route and embedded an “email a librarian” form (no IM for us) as well as a login to search the state-wide catalog beyond our consortium.  This screencapture shows <a href="http://www.flickr.com/photos/herzogbr/2236558751/" rel="nofollow">what it looks like</a>, and so is the <a href="http://www.chelmsfordlibrary.org/reference/test/mvlcnoresults.user.js" rel="nofollow">greasemonkey script</a> for anyone interested.</p>
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